电汇提款出现状况/// peterchinx是怎么意思?

nttwish

以前电汇都能正常提款,现在提款就会弹出一窗口 说我帐号和peterchinx有未解决的问题 还是什么意思? 详细还发了一封E-mail过来
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. ~1 Z8 P' [+ L; o# k$ _( qDeposit and Cashout Transactions are currently disabled in your account as it has come to our attention that your account is associated with a player with whom we have an outstanding issue.
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1 d; g) I" X4 ?) cIn order to assist you in clearing your account, we kindly request an explanation of your association to 'peterchinx'.
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It is standard procedure to request an explanation when this type of situation occurs.

We do not mean to imply any wrongdoing, however, please understand that we have to make security checks routinely to make sure that pokerstars remains a safe and secure environment for its players.

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我根本不知道这peterchinx是谁..我之前是在cpf代取的 会不会和这有关系?

应该怎么回复Pokerstars?