求救账户被冻结

ioioiiojhq · 发表于 2014-3-10 10:55:52

今天ps发邮件过来说我账户冻结了因为多账号的原因我以前的号现在没用了啊而且wmz都不记得了怎么能解除冻结求救各位大神

ajh666 · 发表于 2014-3-10 11:36:42

先跟对方说明情况吧。

ioioiiojhq · 发表于 2014-3-10 11:46:24

ajh666 发表于 2014-3-10 11:36; ]( L2 Q# i6 ^6 P' ?% V: M
先跟对方说明情况吧。

怎样说明你有经验么

soho418 · 发表于 2014-3-10 12:46:53

你看PS的邮件吧，一般是需要发身份证明和地址证明的

ioioiiojhq · 发表于 2014-3-10 13:12:04

soho418 发表于 2014-3-10 12:466 N! b3 K. R( }
你看PS的邮件吧，一般是需要发身份证明和地址证明的

是的我发身份证过去了能够解冻么里面还有几百刀呢

soho418 · 发表于 2014-3-10 13:50:24

ioioiiojhq 发表于 2014-3-10 13:12
. [; C" P7 u0 }是的我发身份证过去了能够解冻么里面还有几百刀呢

你把PS的邮件贴出来吧，光有身份证是不行的，还需要其他的能证明你地址的东西，水费，电费单子，什么的，需要上面有你地址的

ioioiiojhq · 发表于 2014-3-10 14:29:33

Please note your account tommycoke has been closed as it has come to our attention that you have more than one account at our site.

We ask that you please refrain from creating further duplicate accounts. Our Terms of Service clearly state that only one account is allowed per user. Failure to comply with this rule may lead to you being barred from our site in future. Please also be advised that on occasion, we may be required to amend the Terms of Service. It is your responsibility to keep up to date with any changes made to them You can find our TOS at:

Please make sure that you are familiar with these conditions.

In order to proceed with reinstating your original account, we require you to please send us the following document:

- A clear copy of your driver's license, front and back, or other government-issued photo ID.

You may scan the above requested identification, and email it as an attachment to: [

Alternatively, fax to attention:

      PokerStars
      Attn: Security
Fax: 1-800-631-9050 – Toll free for Canada
   00800 765 37782 - UK
   +44 1624 630899 - All other countries

Be sure to include your User ID on each faxed page.

ioioiiojhq · 发表于 2014-3-10 14:30:10

没叫我发账单就发个身份证

aneryb · 发表于 2014-3-10 19:11:09

传证件就行了.还会需要证明你现在的住址.与你的证件是否相同.用宽带里边的信息就行(我的就是在网上截图).通过的时间不会很快.. 3-4天左右会给你回复.你需要做的就是说明你的情况.

ioioiiojhq · 发表于 2014-3-11 08:51:23

aneryb 发表于 2014-3-10 19:11" x3 [# e5 n4 }8 e% j ]9 s
传证件就行了.还会需要证明你现在的住址.与你的证件是否相同.用宽带里边的信息就行(我的就是在网上截图).通 ...

Unfortunately the document you provided was not showing an expiry date.

We kindly request you to send us also a photo of the back side or another document.Once your document has been received and accepted, we will be able to complete the validation of your account and we will notify you accordingly.

Please scan or take a clear photo of the requested documentation and send to: