为啥FTP这么容易封我账户？咋解？新手请教！！！急急。

xiaoaidezhou · 发表于 2011-1-6 20:51:20

在FTP打了一个 150+13 的MTT，得了第三，赢了8400多刀奖金，目前为止赢的最多的一次了。
从来没有在FTP取过钱，试着点了一下收银台的取款，倒不是真的想取钱，我想留着这些钱继续打比赛
，我只是想看一下取款的程序，结果我点击取消后回来发现账户被封了，现在连牌都打不了了，叫我联系客服邮箱，
联系过来发了个邮件给我，但是英文的，但我英文不好，看不太明白。
有牌友能解释一下吗？要传什么东西过去啊，怎么传？
另外我是用WEBMONEY存款的，通过这个取款每24小时只能取600美金，这个太慢了
有没有一次可以取几千甚至上万美金的途径呢？

虚心请教

hyl669 · 发表于 2011-1-6 21:01:13

贴一下英文原件

xiaoaidezhou · 发表于 2011-1-6 21:42:40

Hello Hu,

Your Full Tilt Poker account has been temporarily suspended pending verification of your identity.

Please send scanned, clear copies of the following documents to security@fulltiltpoker.com:

1) Photo ID:
One of the following: valid driver's license, passport, or other government-issued ID that clearly shows your birth date and the date of issue or expiry.

2) Proof of Address:
One of the following: bank or credit card statement, utility bill, cell phone bill, home or auto insurance papers.

Before sending copies of your documents, please ensure the following requirements are met:

* Copies must be clear and legible (96 to 150 DPI or higher recommended for scanned copies).
* The document needs to be a full page and complete (bill/pay stubs, folded papers, envelopes, and partial sections are unacceptable).
* Bills must clearly display that company's letterhead or official logo.
* Your address verification document must display the same name and address listed on your Full Tilt Poker account.
* We can only accept email attachments of 3 MB or less, and attachments can be in either JPEG (.jpg, .jpeg) or PDF (.pdf) format.
* You may take digital photos of your documents and email them to us, provided that they are in focus, and unobstructed by camera flashes or you may email scanned images of your documents.

If your camera has a macro feature (appears as a tulip icon), please enable it and take the photo within a 12 to 18-inch distance. If your camera does not have this option, please take the photo within a 24-inch distance.

Please note that your Full Tilt Poker account will remain suspended until we receive and verify legible copies of all requested documents.

Once we process your documentation we will contact you with an update on the status of your account.

Thank you for your cooperation.

Regards,

Andrew I
Security
Full Tilt Poker